Unified communications (UC) refers to an integrated and comprehensive approach to communication and collaboration for digital workforces. More specifically, this includes voice calls, video conferencing, instant messaging (IM), file sharing, and more.
Efficient collaboration -especially amongst a highly distributed workforce- is a key differentiator for enterprises. That’s because when workers can communicate across a wide variety of devices, apps, and media types, they’re often more productive. The ability to not only communicate in real-time using a variety of mediums but also to share documents from a single interface can transform the employee experience.
From a business perspective, standardized and integrated tools are also much easier to manage. Fragmented systems require a more diverse set of expertise to ensure everything continues to function and to troubleshoot issues that may occur. That’s why consolidating communication capabilities into a single platform can bring enormous efficiencies to IT Teams as well.
A robust UC platform usually leverages an integrated collaboration platform like Microsoft Teams. That way, enterprises can overcome the inefficiencies of a fragmented and siloed communication technology stack.
Spectrolite is your partner in synergy and communication. Contact us today and learn how your organization can benefit from strong unified communications.
